CANCELLATION POLICY:
The guest can cancel free of charge until 30 days before arrival. The guest will be charged the total price if they cancel within the 30 days before arrival. If the guest doesn’t show up they will be charged the total price. There are no refunds within 30 days of check-in. Please consider the Trip Protection Insurance if there is a chance you may need to cancel.
CATASTROPHIC EVENTS, WEATHER CLOSURES & EMERGENCY EVACUATIONS:
If a catastrophe (Fire, hurricane, tornado, earthquake, flood, or other weather, etc.) or any situation simply beyond our control impairs the vacation rental, City Nights Vacation Rentals is not responsible for finding alternate lodging for the renter or for the renter’s financial losses related to transportation or alternate lodging. There will be NO REFUNDS OR CREDITS FOR EMERGENCY EVACUATIONS. Whether you own property, run a business, or rent a condo in Colorado, the threat of a Catastrophic event, is always present during certain months of the year, and we all assume this risk. Therefore, we suggest you consider Travel Protection Insurance to secure your vacation investment and eliminate your financial risk. There will be no refunds of any kind for evacuations.
TRAVEL INSURANCE:
We highly recommend Travel Insurance to cover any costs related to your cancelation or in the event of a Catastrophic event We do not guarantee refunds within 30 days of check-in.
CHECK IN/OUT INSTRUCTIONS:
Check in Times are 4 PM unless you request and are granted an early check in.
Check Out times are 10 AM unless you request and are granted a Late Check out
PAYMENT:
The guest will be charged a 50% prepayment of the total price at booking 100% refundable until 30 days before check-in (see bullet point one).
Within the 30 days before arrival, if the guest wishes to cancel, we will attempt to re-book those dates and refund any monies received up to 100%. There are no guaranteed refunds within 30 days of arrival
NO SMOKING TOBACCO INDOORS (420 OK):
Violation = immediate eviction, loss of all rental payments, and an additional $300 cleaning fee on top of all other charges. Ashtrays are provided outside of each unit. Please use them.
GUEST RESPONSIBLE PARTY:
Primary renter (responsible party) must be 25 years or older. To meet our insurance requirements.
MAXIMUM GUESTS:
The Maximum Number of Guests applies to guests sleeping overnight must be adhered to. Visitors are allowed, but visitors staying overnight may not exceed the maximum number of guests allowed.
PETS:
Pets are allowed in most units, subject to owner’s approval, and with payment of a per-pet-per-stay fee. 2 Pets Max without written approval. You are responsible for all cleanup, damages, and any other liability related to your pet.
QUIET ENJOYMENT:
This is not a party house. You may certainly have fun, but we are not a House Party destination.
SECURITY DEPOSIT:
If you have opted for the Damage Insurance, then you are covered. if not the following applies: There is a $1000 deposit you are agreeing to that will be only assessed (in the amount of damages) if damage occurs.
CLEANING REQUIREMENTS:
CNVR Guests and invitees must leave the unit in a reasonable state of cleanliness. Excessive mess and debris will be cause for additional cleaning fees over and above the stated rate.
HOUSE RULES:
House Rules are posted online and in each unit and must be adhered to.